Industry Solutions

 
SPSS Solutions for Financial Services
The financial services industry is constantly challenged by market forces such as mergers, globalisation, increased competition and new regulatory requirements. To prosper through turbulence, leading financial services firms are adding sophisticated analytics to their operations to assist in aligning themselves with their most valuable customers.

SPSS solutions enable you to do the following:
  • Conduct effective customer segmentation to differentiate profitable customers from those that represent a loss
  • Minimise your customer acquisition costs with focused strategies
  • Capitalise on points of interaction by detecting and acting on opportunities to maximise customer lifetime value
  • Identify churn patterns and develop processes to determine why customers have defected
  • Increase capital efficiency by minimising fraud, credit and money laundering risk

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SPSS-SA Clients

Santam Limited
Cadiz Holdings Limited
Development Bank of Southern Africa (DBSA)
John Nicholas & Co.
Metropolitan
Sanlam Limited
UWESO Investments
Nimble Risk Services

SPSS Inc. Clients

Alpha Credit Belgium
Banco Espirito Santo (BES)
Barclays Bank
Caixa Catalunya
CMSS
Coinstar, Inc.
Cornercard
Credilogros
Credit Suisse
Financiera Familiar
Fortis Turkey
Helvetia
HSBC Bank USA
Lloyds TSB
Provident Financial
Rabobank
Standard Life

SPSS Solutions for Market Research

SPSS is the world's most widely used survey deployment and analysis technology that allows market research organisations to create multimodal and multilingual surveys. The efficient analysis of data allows market research organisations to focus on reducing turnaround time and providing superior consultation services to clients.

SPSS market research solutions enable you to do the following:

  • Understand the market perception of your brand
  • Develop customised market offerings
  • Perform competitive analysis

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SPSS-SA Clients

Agricultural Research Council
Analytix Business Intelligence
Ask Afrika (Pty) Ltd
Central Bureau of Statistics
Consumers in Focus
Development Research Africa Pty Ltd
Ipsos-Markinor
Gerianne de Klerk
Independent Research Services (IRS)
Institute for Security Studies
Forge Ahead BMIT PTY Ltd
Freshly Ground Insights
Kwazulu Natal Sharks Board
NEPRU
Marketing Surveys and Statistical Analysis (MSSA)
Mthente Research & Consulting Services (Pty) Ltd
Outsourced Insight
R-Fact
Research and Planning Intelligence (RPI)
Roy Burnie Computer Services PTY Ltd
Social Impact Assessment and Policy Analysis Corporation (Pty) Ltd
Social Surveys Africa
Synchronicity
Vision Africa Research Services
TNS Research Surveys
TRC Africa
Targetlink Research

SPSS Inc. Clients

Battelle
BlueSky International Marketing, Inc.
Booth Research
Burke Inc.
Directions Research, Inc.
Faircontrol
Gallup
Greenwich Associates
Harris Interactive
I&O Research
IAURIF
IntelliQuest
Interviewing Service of America (ISA)
Israeli Ministry of Education
M/A/R/C
NFO Research
NOP World
Research International
Solid Marketing Research
TrustMark CFI

SPSS Solutions for Education

From primary and secondary schools to university research departments, educational institutions worldwide, turn to SPSS for their technology and expertise. SPSS solutions help educational institutions make improved decisions to assist in recruitment and retention, scientific research and institutional development.

SPSS solutions enable you to do the following:

  • Develop a better understanding of the student life cycle
  • Develop a better understanding of your institution’s image and what effect it has on student and staff recruitment
  • Effectively analyse and manage research data
  • Measure performance and communicate the results efficiently

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SPSS-SA Clients

Cape Peninsula University of Technology (CPUT)
Central University of Technology Free State
Council of Higher Education (CHE)
Institute Superior Politecnico
Joint Education Trust (JET) Education Services
Kwazulu Natal Department of Education
North West University
Rhodes University – RU
South African Institute for Distance Education (SAIDE)
Statkon, University of Johannesburg
Stellenbosch University
University of Botswana
University of Cape Town (UCT)
University of Fort Hare
University of the Free State
University of Pretoria
University of the Witwatersrand (WITS)
Walter Sisulu University

SPSS Inc. Clients

Avans University
Babson College
Bend-La Pine School District
Cabrillo College
Hamilton County Department of Education
INHOLLAND
Israeli Ministry of Education
Kent State University
Lafourche Parish Public Schools
Lafourche Parish School Board
New York University
Saint Anselm
Tyler (Texas) Independent School District

SPSS Solutions for Healthcare

SPSS solutions benefit healthcare organisations by helping them understand current conditions and using that knowledge to anticipate and adapt to evolving trends in healthcare management. SPSS solutions can process large volumes of data from various sources to determine ways to encourage improvement.

SPSS solutions enable you to do the following:

  • Support medical research with the analysis of large, complex datasets
  • Improve disease management by identifying the most effective treatments
  • Monitor the quality of healthcare with comparisons to regional and national benchmarks
  • Combat healthcare fraud by detecting suspicious trends
  • Protect public health with faster discovery of patterns in diseases and more efficient communication of results

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SPSS in Healthcare

SPSS-SA Clients

PruHealth
Medical Research Council

SPSS Inc. Clients

Children’s Memorial Hospital
HCF
Highmark Blue Cross Blue Shield
Hospital of Walcheren
Ignatius Hospital
Merck Sharp & Dohme
North Warwickshire NHS Trust
Régie Régionale
San Francisco Heart Institute
St. George’s Hospital
University of Ulster in Northern Ireland
Wesley Hospital Back Rehabilitation Centre

SPSS Solutions for Telecommunications

The telecommunications industry is challenged by fickle consumers that are constantly in search of the best deal. To maintain a competitive advantage, organisations need to identify their most valuable customers and in turn, provide customised offerings to maximise customer retention.

SPSS solutions enable you to do the following:

  • Work efficiently with large volumes of data
  • Determine the needs of your customers
  • Identify and manage profitable customer segments
  • Identify customer segments that incur a loss
  • Customise strategies, offerings and campaigns

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SPSS-SA Clients

Cell-C
NetComm
Telkom SA Ltd
Vodacom PTY Ltd

SPSS Inc. Clients

CT
ECtel Ltd.
KPN Mobile
Rural Cellular Corporation
Vanguard Cellular
VTR GlobalCom

SPSS Solutions for Government

Government departments rely on SPSS solutions to determine trends from large, complex datasets so that economic events may be anticipated more reliably. In this way, predictive analytics help government departments plan effective response strategies with an optimal use of available resources.

SPSS solutions enable you to do the following:

  • Detect and combat fraud, waste and abuse
  • Present information graphically for greater understanding
  • Conduct effective program feedback management
  • Ensure the efficient collection of taxes and other revenues

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SPSS-SA Clients

Academy for Educational Development (AED)
Department of Agriculture
Department of Arts and Culture
Department of Correctional Services
Department of Community Safety
Department of Economic Development and Tourism
Department of Health
Department of Local Government and Housing
Department of Social Development
Directorate of National Examinations & Assessments (DNEA)
Ekurhuleni Metropolitan Municipality
Ethekwini Transport Authority
Ethekwini Municipality
Gauteng Department of Local Government
Government Communication and Information System (GCIS)
Independent Complaints Directorate
National Planning Commission (NPC)
Public Administration Leadership and Management Academy
Swaziland Tourism Authority
Zambia Revenue Authority Head Office

SPSS Inc. Clients

Charlotte-Mecklenburg Police Department
IAURIF
Louisiana Commission on Law Enforcement
Ministry of Agriculture Fisheries and Food (MAFF)
Queensland Fire and Rescue Authority
Royal Mail
Virginia Department of Juvenile Justice
West Midlands Police Department
Virginia Department of Juvenile Justice
West Midlands Police Department

SPSS Solutions for Retail

To maintain and increase profitability, retailers need reliable customer, product, and market information. Retailers rely on SPSS solutions to gain insight and give them that edge to keep ahead of their competition.

SPSS solutions enable you to do the following:

  • Develop greater customer understanding
  • Utilise collected data to assist in creating effective strategies for customer acquisition and customer retention
  • Improve results without increasing costs with targeted marketing campaigns
  • Develop new market offerings with a greater understanding of customer preferences and market demand
  • Conduct effective product location analysis to determine which locations are most profitable and what layouts are most effective in preventing theft

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SPSS-SA Clients

Ellerine Holdings Limited

SPSS Inc. Clients

De Bijenkorf
Debenhams
GUS Home Shopping
Halfords Department Store
Haworth, Inc.
Herlitz AG
PUMA North America

SPSS Solutions for NGO's and NPO's

Non-profit and non-government organisations are often faced with challenges such as inconsistent funding and limited human resources. These organisations implement SPSS analytical solutions to address these issues and allow improved operation.

SPSS solutions enable you to do the following:

  • Utilise resources optimally
  • Develop a better understanding of existing and prospective donors’ perceptions of your organisation
  • Use analysed data to encourage further improvement


SPSS-SA Clients

Afesis-Corplan
Apparel Lesotho Alliance to fight AIDS (ALAFA)
Food and agricultural organisation of the UN
Gays and Lesbians of Zimbabwe (GALZ)
Population Services International
Score
South African Depression and Anxiety Group
Southern Alliance for Indigenous Resources (SAFIRE)
UN World Food Programme
Umsobomvu Youth Fund

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